U
Unison GroupKuala Lumpur, Malaysia
Production Support Engineer (Control-M / SWIFT / Linux)
Posted 4mo agoCustomer Success
At a glance
- Posted
- 29 June 2026
- Type
- Full-time
- Country
- Malaysia
- Skills named
- bash, financial services, incident response, linux, swift, technical support
- Application form
- Workable
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Location: Malaysia
- Domain: Banking / Financial Services
- We are looking for an experienced Production Support Engineer to join a high-availability banking environment supporting critical financial messaging and batch processing systems.
- 🔧 Key Responsibilities:
- Provide L2/L3 production support for batch and financial messaging systems
- Monitor and manage batch schedules using Control-M
- Troubleshoot job failures, perform root cause analysis (RCA), and ensure timely resolution
- Support SWIFT-based payment processing and message flows
- Work closely with infrastructure and application teams to ensure system stability
- Handle incident management, escalation, and production release support
- Maintain SLA compliance in a highly secure banking environment 🧠 Mandatory Skills:
- Strong experience in Control-M (job scheduling & batch monitoring)
Proficiency in Linux (RHEL or equivalent)
Good knowledge of Shell Scripting
Hands-on experience in SWIFT Solutions (AMH / AMG / SAG)
Understanding of financial messaging systems
✨ Nice to Have:
Experience with JBoss application server
- Knowledge of Apache Web Server
- Exposure to Citrix environments
- Experience working in highly secured environments (banking/financial services)
Understanding of SWIFT MT messages and ISO 20022 standards
Knowledge of encryption, audit, and MFA/2FA concepts