Telesales Consultant

About Epos

• Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions) EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore.
• Supporting Ant International's mission to empower SMEs, EPOS will leverage Antom's digital capabilities as the organisation's central hub to serve regional small and medium sized businesses with integrated O2O solutions.
• With a growing presence across Singapore, Malaysia and Vietnam, we're continuing to look for passionate individuals to join our diverse and driven teams.
• As we expand across Asia, to create meaningful, small yet powerful changes for businesses around the world together.

About This Role

• EPOS is looking for a Telesales Consultant to join our Sales team and play a critical role in driving new business opportunities. In this role, you’ll be at the forefront of our growth efforts — identifying potential clients, making impactful connections, and setting high-quality appointments for our sales team.
• You will combine your communication skills, persuasive sales techniques, and research capabilities to convert cold calls into warm leads. If you thrive in a fast-paced environment, enjoy hitting targets, and are motivated by high earnings and career growth, this role is for you.
• This is what your job scope will be...Lead Generation & Prospecting
• Research and scrape the web for qualified leads and decision-maker contacts.
• Build and maintain a database of prospects for targeted outreach.

Client Engagement & Appointment Setting

• Contact potential clients via phone to introduce EPOS products and services.
• Build rapport quickly and effectively communicate our value proposition.
• Convert cold calls into qualified appointments for the sales team.

Sales Target Achievement

Consistently meet or exceed appointment-setting and lead-generation KPIs.

Adopt a proactive, goal-oriented approach to drive measurable results.

Record Management & Compliance

Maintain accurate records of calls, leads, and follow-ups in the CRM.

Ensure all outreach activities comply with company policies and industry regulations.

Support & Collaboration

Work closely with the sales and marketing teams to refine outreach strategies.

Assist with general administrative tasks and ad-hoc duties when needed.

Requirements

We would love to hear from you if...

You have at least

2 years of experience in telesales, telemarketing, or outbound sales.

You are proficient in English and Mandarin Chinese

• You are an excellent communicator with strong persuasion and negotiation skills.
• You can confidently draft professional emails with attention to tone and detail.
• You are proficient in Microsoft Office Suite and comfortable using messaging or CRM platforms.

You are

• friendly, enthusiastic, and customer-focused in every interaction.
• You thrive under pressure and maintain a positive, professional demeanor.
• You can multitask effectively, meet deadlines, and stay organized.
• You have a self-motivated, “get things done” attitude and are driven by results.