Technical Account Executive

• Over 4M developers have used Resend, and we're onboarding hundreds of new paying customers every day. We've built enrichment and segmentation systems to identify high-value accounts across our inbound funnel.
• Founder-led sales have closed enterprise deals. We've brought in experienced GTM help to build early infrastructure and playbooks. We're looking for a Technical Account Executive to join our small and growing Buyer Experience Squad.
• This is a building and closing role. You'll take what exists, pressure-test it, expand it, and iterate on our repeatable sales motion. This role is remote based in the Americas Time Zones.
• Read more about how we work, how we hire, and what we value here https://resend.com/handbook.

IN THIS ROLE, YOU WILL…

• - Work high-intent inbound opportunities from enriched, segmented enterprise logos and high-growth companies - Build on existing playbooks - we have hypotheses and early wins; you'll validate, iterate, and scale what works - Run experiments across messaging, timing, and channels to find repeatability - Expand existing customers by identifying accounts that could benefit from higher tiers or additional products - Prevent churn by distinguishing accounts worth saving from natural lifecycle churn - Be the voice of the customer internally - feeding learnings back to product, marketing, and success - Document everything - your learnings become the playbook the team builds on YOU’LL BE A GREAT FIT IF YOU… - You've built before. You know what it's like to operate without a finished playbook and have built out a new role, team, or function from zero - You're customer-obsessed. Genuinely curious about customers' problems. Comfortable working with deeply technical infrastructure engineers and newer developers alike. You meet people where they are - You think like a scientist. Hypotheses, tests, measurements, iteration. You're trying to learn something with every conversation - You document and share. Not a lone wolf. You write things down and make the whole team smarter from your work - You're technical enough. You don't need to be a developer, but you can hold a credible conversation about infrastructure, APIs, and email deliverability - You care about craft. You notice sloppy details. You believe sales can and should be done with the same care as great product - You’re comfortable with travel. Conferences, prospect on-sites, team events and everything in between to help drive value to our users
• WHAT IT MEANS TO JOIN THE TEAM...
• - First 3 months focused on learning and experimentation, not rigid quotas - Work directly with founders who are invested in building this function the right way - Clear path to define quotas together based on what we learn - Team-oriented culture with part of quota shared - Honest, low-ego team with autonomy to ship - 100% remote with flexible schedule - Comp: $160,000 - $220,000 USD OTE (base + variable), commensurate with experience
• LEARN MORE ABOUT HOW WE WORK:
• - How we think about buyer experience https://resend.com/handbook/sales/how-we-think-about-buyer-experience - What is our sales philosophy https://resend.com/handbook/sales/what-is-our-sales-philosophy - What's the role of sales at Resend https://resend.com/handbook/sales/what-is-the-role-of-sales-at-resend
• ABOUT RESEND
• We are building the modern email sending platform for developers. We care deeply about quality, craft, and the developer experience.
• Our fully remote team of 50 spans 15 countries and counting. We're backed by a16z, Y Combinator, and others. Meet the humans → https://resend.com/humans