F
FukuSingapore, Singapore
Student Services Executive
Leadership
- Job Description:
- - Administer students’ admission, withdrawal, course completion, and attendance tracking.
- - Manage the front desk, attending to walk-in customers, students’ enquiries, feedback, complaints, and requests.
- - Respond to email and phone enquiries related to courses.
- - Coordinate various school administrative matters between different departments.
- - Provide assistance to the Dean and Lecturers as needed.
- - Assist in ad-hoc departmental responsibilities such as student events and outreach, Student Orientation, Graduation Ceremony, etc., when required.
- - Engage with students by checking on their well-being and showing care and concern.
- - Serve as the primary contact point for students.
- - Perform any other duties as assigned.
- Job Requirements:
- - Minimum Diploma or equivalent qualification.
- - Preferably 1-2 years of relevant working experience in an academic institution; entry-level candidates are also welcome.
- - Good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
- - Strong interpersonal and communication skills, both verbal and written.
- Salary Range:
- - $2,000 - $3,000