R
robustaRemote · Cairo, Egypt · India · United Arab Emirates
Senior Salesforce Manager - 3 Months Contract - Octopus by RTG
Remote
- We are looking for a Senior Salesforce Manager to join the team on a 3-month remote contract
- The role will be responsible for overseeing Salesforce initiatives, managing technical and functional teams, driving platform optimization, and ensuring Salesforce solutions are aligned with business objectives.
- The ideal candidate will have strong experience managing Salesforce environments and teams, with a solid understanding of Salesforce architecture, delivery, integrations, governance, and stakeholder management. The candidate should be comfortable operating at both a strategic and hands-on level.
Key Responsibilities
- Lead and oversee Salesforce projects, enhancements, and transformation initiatives from planning through delivery.
- Manage and coordinate Salesforce developers, administrators, consultants, architects, and external partners.
- Define and maintain the Salesforce roadmap in alignment with business priorities.
- Work closely with business stakeholders to understand requirements and translate them into scalable Salesforce solutions.
- Oversee Salesforce architecture, configuration, customization, integrations, and platform performance.
- Establish and maintain Salesforce governance, development standards, security practices, and best practices.
- Review technical solutions and ensure alignment with Salesforce platform capabilities and enterprise architecture.
- Manage delivery timelines, priorities, dependencies, risks, and resources.
- Ensure successful implementation of Salesforce releases and enhancements.
- Work closely with Product Owners, Business Analysts, Developers, QA, and other technology teams.
- Support UAT, release management, and production deployment activities.
- Monitor platform performance, adoption, data quality, and overall Salesforce health.
- Identify opportunities for automation, optimization, and process improvement.
- Manage relationships with Salesforce implementation partners and third-party vendors where applicable.
- Provide regular updates to senior stakeholders on project progress, risks, and key decisions.
- Ensure Salesforce solutions are scalable, secure, maintainable, and aligned with business needs.
Requirements
- 7+ years of experience working with Salesforce.
- 3+ years in a senior/lead/managerial Salesforce position.
- Strong experience managing Salesforce teams and/or Salesforce delivery functions.
- Proven experience leading Salesforce implementations, transformation projects, or major platform enhancements.
- Strong knowledge of Salesforce Sales Cloud and/or Service Cloud
- Strong understanding of Salesforce architecture, configuration, customization, integrations, and data models.
Experience with Salesforce development concepts including
- Apex, Lightning, APIs, and integration technologies
- Strong understanding of Salesforce security, roles, profiles, permission sets, sharing rules, and governance.
- Experience managing Agile delivery teams and working with Product Owners and Business Analysts.
- Strong stakeholder and vendor management experience.
- Excellent problem-solving, communication, and leadership skills.
- Ability to work independently in a remote environment.
- Strong English communication skills.
Preferred Qualifications
- Salesforce Certified
- Application Architect, System Architect, Technical Architect, or equivalent
- Salesforce Administrator / Platform Developer / Sales Cloud / Service Cloud certifications.
- Experience with Salesforce integrations, MuleSoft, APIs, and middleware platforms
- Experience with CI/CD and Salesforce DevOps tools.
- Experience managing large-scale Salesforce transformation programs.
- Experience working with offshore/remote Salesforce teams.