Sales Operations Executive

Sales Operations Executive (6-Month Maternity Cover Contract)

Description

• About EPOS
• Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore.
• We empower businesses with innovative POS, payment, and digital commerce solutions that help merchants streamline operations, improve customer experiences, and accelerate business growth.

Job Summary

• We are seeking a detail-oriented and proactive
• Sales Operations Executive to join our team on a 6-month maternity cover contract. In this role, you will provide operational support to the Sales team by ensuring the accuracy of sales processes, maintaining operational excellence, coordinating cross-functional activities, and supporting sales performance reporting.
• The ideal candidate is highly organised, analytical, and able to manage multiple priorities in a fast-paced environment while working closely with Sales, Finance, Operations, and Product teams.

Responsibilities

• Support the day-to-day operations of the Sales team to ensure smooth and efficient execution of sales processes.
• Process sales orders, quotations, contracts, and related documentation accurately and in a timely manner.
• Maintain and update CRM systems, ensuring customer and sales data integrity.
• Coordinate with internal stakeholders including Finance, Merchant Operations, Product, and Customer Success to facilitate successful onboarding and order fulfilment.
• Prepare and maintain sales reports, dashboards, forecasts, and performance metrics for management review.
• Monitor sales pipeline activities and ensure timely follow-up on outstanding actions.
• Assist in implementing and improving sales processes, SOPs, and operational workflows to enhance efficiency.
• Support sales incentive tracking, campaign administration, and commission-related reporting where required.
• Perform data validation, reconciliation, and analysis to ensure reporting accuracy.
• Provide administrative and operational support for sales initiatives, projects, and ad-hoc assignments.

Requirements

Requirements

Diploma or Bachelor's Degree in Business, Business Administration, Sales, Operations, or a related discipline.

Minimum

• 2–4 years of experience in Sales Operations, Business Operations, Commercial Operations, or Sales Administration.
• Proficient in Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP, formulas) and Microsoft Office applications.
• Experience using CRM systems such as Salesforce, HubSpot, Dynamics, or similar platforms is an advantage.
• Strong analytical and problem-solving skills with excellent attention to detail.
• Ability to manage multiple priorities and work independently in a fast-paced environment.
• Strong communication and stakeholder management skills.
• Experience within the fintech, payments, SaaS, or technology industry is an added advantage.

Benefits

• Why Join EPOS?
• Join a fast-growing fintech company backed by Ant International.
• Gain valuable experience supporting a dynamic commercial and sales organisation.
• Collaborate with cross-functional teams across Sales, Finance, Operations, and Product.
• Work in a collaborative, innovative, and high-growth environment.
• Opportunity to make an immediate impact while covering a key business function during the maternity leave period.