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FukuSingapore, Singapore
Patient service associate
- About the company:
- We are a renowned healthcare institution located in Singapore, known for its commitment to providing high-quality medical care and services.
- Job responsibilities:
- - Assist patients with registration and appointment scheduling.
- - Provide information and guidance to patients regarding hospital services and procedures.
- - Handle patient inquiries and resolve issues in a timely and professional manner.
- - Coordinate with medical staff to ensure smooth patient flow and service delivery.
- - Maintain accurate patient records and update information as necessary.
- - Support billing and payment processes, including handling insurance claims.
- - Ensure compliance with hospital policies and procedures in all patient interactions.
- Job requirements:
- - High school diploma or equivalent; additional certification in healthcare administration is a plus.
- - Previous experience in a healthcare or customer service role preferred.
- - Strong communication and interpersonal skills.
- - Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- - Proficiency in using computer systems and software for patient management.
- - Attention to detail and strong organizational skills.
- - Ability to maintain confidentiality and handle sensitive information.