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2070HealthMumbai, India
Manager - Collections & Revenue Cycle
Posted 9d agoSales
Job Description : Manager - Collections & Revenue Cycle
Location:
Mumbai
Industry:
Healthcare / Hospitals
Experience:
2–10 years
Employment Type:
Full-time
- About the Role
- We are looking for an experienced
- SSO – Collections / Receivables professional to manage hospital receivables and drive timely collection of outstanding amounts from patients, corporates, TPAs, insurance companies, and other institutional customers.
- The role will work closely with finance, billing, TPA, corporate, and operations teams to improve collections and reduce ageing outstanding.
Key Responsibilities
- Manage and monitor hospital accounts receivable and outstanding collections
- Track outstanding amounts across patients, corporates, TPAs, and insurance companies.
- Develop and maintain an ageing-wise receivables tracker.
- Follow up with TPAs, insurance companies, corporate clients, and other stakeholders for pending payments.
- Identify delayed payments and take proactive action for collection.
- Coordinate with billing and TPA teams to resolve documentation, billing, and claim-related issues affecting collections.
- Monitor claim deductions, short payments, rejections, and disputed amounts.
- Reconcile outstanding balances with finance records.
- Conduct regular ageing reviews and prioritize high-value and long-pending accounts.
- Escalate critical collection issues to management.
- Prepare daily/weekly/monthly MIS related to collections and receivables.
- Work with internal teams to identify root causes of delayed realization.
- Support implementation of processes to improve the hospital's collection cycle and reduce DSO.
- Ensure proper documentation and records of all collection follow-ups.
Key Skills
- Strong knowledge of hospital billing, TPA/insurance claims, and receivables
- Strong follow-up and negotiation skills.
- Excellent numerical and analytical abilities.
- Good knowledge of Excel and MIS.
- Ability to manage large volumes of outstanding data.
- Strong coordination and stakeholder-management skills.
- Ability to work with tight collection timelines.
Preferred Background
Candidates with experience in hospital finance, revenue cycle management, TPA/insurance collections, healthcare receivables, or hospital billing will be preferred.