IT Administrator (Intern)

IT ADMIN INTERN

Location: Bengaluru

• Duration: 6 months
• Stipend: ₹30,000 per month
• ABOUT JOSYS
• Josys is a modern AI-native identity security and governance platform. Enterprise AI adoption has made identity the fastest-growing attack surface, and the hardest to govern. Josys discovers, governs, and secures every identity, human, machine, and AI agent, across every application in the enterprise.
• As an IT Admin Intern, you’ll work closely with the IT team to support employees, manage IT assets, troubleshoot day-to-day technical issues, and help improve how IT operations are run across the organization.
• This is a hands-on opportunity to gain practical experience across IT administration, endpoint support, asset management, and internal IT operations in a fast-growing technology company.

KEY RESPONSIBILITIES

• - Install, configure, and maintain computers, peripherals, software, and basic network infrastructure.
• - Respond to IT support requests and provide timely technical assistance to employees.
• - Diagnose and resolve basic hardware, software, connectivity, access, and system issues.
• - Support employee onboarding and offboarding by preparing, configuring, and collecting IT equipment.
• - Perform system updates, backups, security checks, and routine IT maintenance.
• - Maintain accurate IT inventory records, including hardware details, asset assignments, and device status.
• - Use Josys as the primary IT asset management platform, keeping asset information accurate and up to date.
• - Be the first customer of the Josys product by actively using the platform in day-to-day IT operations, identifying usability gaps, sharing feedback, and suggesting improvements based on real-world usage.
• - Maintain IT documentation, processes, and internal knowledge resources.
• - Work with the IT Manager and broader team to improve IT support processes, automation, asset visibility, and the overall employee experience.
• - Support ad-hoc IT projects and initiatives as the team grows.
• WHAT WE’RE LOOKING FOR - Bachelor’s degree or diploma in Information Technology, Computer Science, or a related field.
• - Basic understanding of computer hardware, operating systems, networking, and troubleshooting.
• - Comfortable troubleshooting technical issues and learning new tools quickly.
• - Strong attention to detail, especially when managing IT assets and documentation.
• - Good communication skills and a customer-first approach when supporting employees.
• - Curious, proactive, and willing to get hands-on with different aspects of IT operations.
• - Ability to work independently while knowing when to ask for help.
• - Interest in learning how IT teams operate within a fast-growing technology company.

WHAT YOU’LL LEARN

• - Hands-on IT administration and employee support.
• - Hardware and software lifecycle management.
• - IT asset and inventory management.
• - Endpoint setup, maintenance, and troubleshooting.
• - IT operations, documentation, and process improvement.
• - How a modern SaaS company manages its internal IT environment.
• - Practical experience using Josys and providing product feedback from an IT administrator’s perspective.
• WHY JOIN JOSYS?
• You’ll work directly with an experienced IT team and get hands-on exposure to real IT operations in a fast-growing global technology company. You’ll have the opportunity to take ownership of day-to-day IT tasks, learn how modern IT teams operate, and contribute to improving the employee technology experience.
• You’ll also be one of the first people inside the company to use and shape Josys from an IT administrator’s perspective, giving you a unique opportunity to influence the product through real-world usage and feedback.