Head of People

This job is not for 2070 Health

• Building the Culture and Leadership Behind a New Kind of Mental Healthcare Platform
• Why This Role Exists
• Sukoon is building something rare - a mental healthcare system that is not only clinically strong, but deeply human, consistent, and scalable.
• As we grow from ~100 to 1000+ beds, the single biggest risk is not capital or infrastructure. It’s people.
• This role exists to ensure that as we scale:

We don’t dilute care

• We don’t lose our culture
• And we build leaders faster than we build beds
• Requirements
• What You Will Be Responsible For This is not a traditional HR role.
• You will be responsible for building the human system that allows Sukoon to deliver great care - consistently, across multiple locations.

1. Defining and Protecting the Culture

You will shape what “great care” actually looks like in behaviour:

How staff speak to patients and families

• How teams work together under pressure
• How leaders make decisions
• And then ensure this shows up everywhere - not just in one flagship unit
• 2. Hiring People Who Actually Fit This Model
• We are not just hiring for credentials.
• We are hiring people who can:

Handle complexity and emotional intensity

Work in teams (not silos)

Deliver high standards without losing empathy

You will build the engine that finds and selects these people - repeatedly.

3. Building Leaders, Not Just Teams

As we scale, we will need:

Strong unit heads

• Confident clinical leaders
• Operators who can run facilities independently
• You will identify, coach, and grow this leadership bench.
• Because scale will fail without it.

4. Making Sukoon a Place People Want to Stay

• Mental healthcare is demanding.
• Burnout is real.
• You will ensure:

People feel supported, not stretched

• Good people stay and grow
• The environment remains serious, but humane
• 5. Creating Clarity and Accountability
• Great culture is not “soft.”
• You will help build:

Clear expectations

• Honest feedback loops
• The ability to deal with underperformance early
• So that high standards are maintained without confusion.

6. Working Hand-in-Hand with Operations

You and the Head of Operations will be tightly linked.

They build the system

You build the people who make it work

Together, you ensure that:

Units run well

• Teams function well
• And patients get the care they deserve
• Who This Role Is For This role is for someone who:

Has built or scaled teams across multiple locations

• Understands that culture is not slogans - it’s behaviour
• Is comfortable working closely with clinicians and operators
• Can be both thoughtful and decisive
• And most importantly:
• Someone who believes that how people behave inside a hospital directly shapes patient outcomes
• What Success Looks Like
• You walk into any Sukoon unit - and it feels the same
• Patients and families trust the people, not just the brand
• Unit leaders don’t need constant supervision - they step up
• Hiring gets easier because Sukoon has a reputation
• Good people stay, grow, and bring others with them
• Benefits
• Why This Role Matters “If we get operations right, we can run hospitals.
• If we get people right, we can build a system that truly changes lives.”
• This is a chance to build the people engine behind one of the most ambitious mental healthcare platforms in the region.