Field Sales Executive - Airoli

We have an opening for Field Sales Executive - Airoli

• Role: Field Sales Executive
• Location: Airoli
• Experience: 0 to 4 years
• Salary : 3 to 4 LPA
• Job Responsibilities:
• Business Development (Sales):
• ● Achieve sales targets as per the branch's approved business plan ● Execute sales promotion activities within the assigned territory ● Ensure all Sales KPIs are achieved on a month-on-month basis ● Identify and follow up with prospective customers; respond to enquiries within defined timelines ● Maximise the conversion of enquiries into confirmed orders ● Ensure contract renewals are in line with company expectations ● Track market developments and identify new business opportunities ● Prepare and regularly update the Monthly Performance Grid (MPG)
• Customer Service:
• ● Ensure high-quality service delivery to all customers ● Maintain strong liaison and communication with clients ● Prepare and submit customer reports promptly ● Address customer complaints and work with Operations and Back Office to resolve them effectively ● Conduct detailed site inspections and SRAs ● Generate quotations through the system as per company guidelines ● Share customer feedback with the Branch Manager and collect appreciation letters from RBU/CBU clients ● Set realistic and accurate customer expectations regarding pest management services ● Capture correct and complete customer information (email, two contact numbers, address with landmarks) ● Promote visit-based sales as per iCABS frequency to enable structured annual service calendars ● Share cost sheets and material requirements with Operations; communicate customer expectations before service delivery ● Ensure new sales are visible in iCABS for planning and execution via Service Companion ● Punch new sales in SRA on time to allow sufficient lead time for planners; coordinate with Service Planners for scheduling ● Avoid making direct service scheduling commitments to customers without planner confirmation
• Administration & Accounts ● Ensure timely invoice submission and obtain necessary acknowledgements ● Coordinate with the Back Office for accurate and timely invoicing ● Share costings and customer expectations with Operations in advance ● Ensure timely submission of collections and review daily billing status with the Back Office team. Maintaining Systems and MIS ● Ensure timely and accurate updates in all sales-related systems ● Prepare daily and monthly sales reports ● Maintain an updated and organised customer database
• Key Result Areas:
• ● Business Development (Sales) ● Upselling ● Renewals (if assigned) ● Calls / Survey / Quotations/ PDSA as per the Regional plan ● Collection & DSO ● Customer Service ● On-Time Invoice Submission
• Competencies (Skills essential to the role):
• ● Strong interpersonal and networking abilities ● Effective verbal and written communication skills ● Proficient in client negotiation ● Target-oriented with a proven ability to meet goals
• Requirements
• Educational Qualification / Other Requirement:
• ● Any Graduate (Any discipline) ● Proficient in MS-Office/G-Suite
• Experience - Jr. SE - 2 years | SE - 4 Years | Sr. SE - 5-6 years.
• ● Minimum 2 years of direct sales experience in Facilities Management services ● Minimum 2 years of experience in home products, home services, or residential cleaning services (preferred)

Benefits

• What can you expect from RPCI?
• ➔ Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is.
• We believe in:
• ● Service ● Relationships ● Teamwork ● Responsibility