Client Onboarding & Change Project Manager | Bank

ABOUT US

Capco is a global technology and management consultancy specializing in driving digital transformation in the financial services and insurance industries. Capco is committed to providing clients with practical solutions. We offer a globally integrated service with offices in leading financial centers across the globe. We have the people, the vision, and the passion.

• We are growing through a significant growth journey, now is a very good time to join us as we expand geographically, increase headcount and disrupt the consulting market across APAC with entrepreneurial and agile thinking
• ROLE RESPONSIBILITIES
• We are currently seeking a Senior Consultant to support and drive the growth of our Securities Services practice, with a strong focus on Client Change Transformation. This is an exciting opportunity to be a leader, driving complex client programs, shape delivery approaches, and building consulting capability across the practice
• As a Senior Consultant within the Capital Markets team, you be part of Client Onboarding & Change projects across securities services for top-tier financial institution
• KEY RESPONSIBILITIES
• Lead end-to-end client onboarding and change initiatives for Banks, Asset Managers, and Financial Institutions.
• Manage project delivery including planning, governance, RAID management, milestone tracking, and executive reporting.
• Act as the primary client contact, building trusted relationships and managing senior stakeholder expectations.
• Gather and analyse business requirements, facilitating workshops and translating needs into practical solutions and delivery plans.
• Coordinate cross-functional teams across Operations, Technology, Product, Risk & Compliance, and Client Services to drive successful outcomes.
• Identify and mitigate risks, resolve issues, and ensure timely delivery across multiple concurrent projects.

KEY REQUIREMENTS

• 5+ years' experience in Project Management, PMO, Change Management, or Business Analysis within Financial Services, Banking, Asset Servicing, or Consulting.
• Proven track record delivering business transformation, operational change, regulatory change, or client onboarding programmes.
• Strong project management skills with expertise in governance, stakeholder management, RAID management, and delivery oversight.
• Experience in Fund services, Fund Administration, Transfer Agency, Custody Services, or Investment Operations is advantageous
• Excellent communication, facilitation, and influencing skills, with the ability to engage senior stakeholders and clients.
• Demonstrated ability to manage complex projects and multiple priorities in a fast-paced environment.
• Fluency in English required, Cantonese and Mandarin highly preferred.
• WHY JOIN CAPCO?
• You will work on engaging projects with some of the largest banks and leading financial services in the world, on projects that will transform the financial services industry.