Business Systems Manager - Logistics

• Charger Logistics Inc. is a leading transportation and logistics provider operating across North America. We are seeking a Business Systems Manager – Logistics to manage and oversee the company’s internal information systems that support logistics operations, fleet management, dispatch, compliance, and corporate functions.
• The successful candidate will be responsible for planning, directing, and managing IT operations and business systems to ensure reliable, secure, and efficient support for the company’s logistics and transportation activities.
• Responsibilities:
• Plan, organize, direct, control, and evaluate internal information systems and electronic data processing operations supporting logistics and transportation activities.
• Develop, implement, and maintain policies and procedures related to business systems, data processing, system security, and IT operations.
• Coordinate and oversee internal IT projects, including the integration, deployment, maintenance, and upgrade of logistics-related systems.
• Manage and support internal systems such as transportation management systems (TMS), dispatch platforms, fleet and telematics systems, internal business applications, and the company website.
• Supervise internal IT staff responsible for system development, maintenance, and support.
• Plan and control budgets related to IT operations, systems, software, and services.
• Monitor system performance, reliability, and security, and manage IT incidents affecting business operations.
• Work closely with internal departments to ensure business systems align with operational and organizational requirements.

Requirements

• Education and Experience Requirements
• A Bachelor’s degree in computer science, information systems, business administration, engineering, or a related field is required; a Master’s degree is preferred.
• Five years of progressive experience managing information systems, IT operations, or business systems within an enterprise or corporate environment is required.
• Demonstrated technical and managerial skills related to internal systems management, IT operations, and cross-functional coordination are required.

Required Skills and Technical Knowledge

• Transportation Management Systems (TMS): expertise in platforms such as Fleet Manager, McLeod, TMW, Oracle Transportation Management, MercuryGate, or similar
• Warehouse Management Systems (WMS): proficiency in Manhattan Associates, SAP EWM, Blue Yonder, or comparable platforms
• Data analytics and business intelligence tools: advanced proficiency in Power BI, Tableau, SQL, and Excel (pivot tables, macros, complex formulas)
• Deep understanding of logistics operations including freight forwarding, warehousing, distribution, inventory management, and last-mile delivery
• Business process mapping and workflow optimization using methodologies such as Lean, Six Sigma, or Kaize.
• Requirements gathering and documentation for system implementations and enhancements
• Agile/Scrum or Waterfall project management methodologies
• Skills and Competencies
• Strong understanding of internal business systems used in logistics and transportation environments
• Ability to manage and coordinate IT operations and service delivery
• Experience supervising staff or managing external IT vendors
• Strong organizational, analytical, and problem-solving skills
• Effective communication and collaboration with internal stakeholders
• Benefits
• Competitive Salary
• Healthcare Benefit Package
• Career Growth