Branch Support Executive - Gandhinagar ( Female Preferred )

Designation - Branch Support Executive (Only female candidates)

Location Gandhinagar

• Experience - 1 - 3 years
• Qualification - Any Graduate
• About the Role:
• ● The executive is responsible for supporting end-to-end branch operations, including customer communication, documentation, invoicing, compliance, and coordination with internal teams.
• ● The person will report to the ABM/BM, The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.
• Job Responsibilities:
• ● Attend incoming calls at the branch, transfer calls, take messages, and provide information to prospects/customers as required ● Manage emails received on the central email ID, including directing, assigning, and responding to queries ● Assign iCABS tickets and coordinate with relevant employees for timely status updates ● Handle invoice-related activities, including forecasting, suspensions, printing, and distribution ● Raise CR (Change Request) tickets for price decreases ● Generate renewal reports and letters for SEs, and process renewals (at existing or revised pricing) ● Raise termination requests through the portal as needed ● Maintain SHE-related documentation, including fumigation certifications and register updates ● Oversee license renewals, ensure compliance, and coordinate for audit readiness ● Prepare incentive calculations for timely submission ● Manage attendance inputs and standard requirements such as mediclaim, contract labour details, and indents ● Prepare and maintain branch customer documentation, including quotations, compliance records, OCCs, POs, warranties, etc.
• ● Enter receipts and deposit slips in the system and make necessary adjustments on behalf of other branches ● Raise credit note requests in the system as applicable ● Oversee petty cash portal operations and liaise with local banks for related activities ● Maintain conveyance records for technicians ● Upload service dockets for key accounts ● Perform additional tasks as assigned by the Branch Manager, in alignment with branch operations.
• Key Result Areas:
• ● Timely and error-free handling of operational tasks ● Accurate documentation and compliance tracking ● Effective coordination across teams and platforms ● On-time submission of reports and invoices ● Proactive support in audits, SHE, and regulatory requirements
• Interested candidates can share resume on below mentioned details
• Email - alfeeya.siddiqui@rentokil_pci.com
• Contact - 9322881417