Become a Freelance Luxury Brand Evaluator - Nürnberg, DE

Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.

As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.

• Please note:
• Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
• Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
• Responsibilities:
• Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
• Provide objective feedback about your experiences.
• Choose assignments that align with your profile and interests.
• Complete questionnaires after each evaluation.
• Comply with all given project objectives and special requirements from the luxury brand we represent
• How to Apply:
• To become an evaluator with us, follow these simple steps:
• Register on live.cxg.com and receive an email with your credentials.
• Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
• Check the ‘welcome package’ and pass the general certification.
• You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
• About CXG:
• CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com
• Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
• Contact us for more information!

Requirements

• Must be 18 years or older.
• Existing client of premium and luxury brands.
• Not contractually engaged with any retail brands, to maintain integrity.
• Punctual, organized, detail-oriented, reliable.
• Observant, passionate about customer experience.
• No prior experience needed, we look for honest feedback from real customers.