Assistant Store Manager (M/W) - Full-Time - Amsterdam

• COMPANY DESCRIPTION:
• Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance.
• Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy.
• With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world.
• We are looking for a full-time Assistant Store Manager to support our team in Amsterdam !

Sales

• ● Actively contributing to achieving revenue targets, in support of the Store Manager ● Analysing sales reports to identify business needs and propose corrective actions ● Contributing to setting individual targets for sales advisors ● Relaying KPIs to the team and supporting them daily to improve performance ● Liaising with the marketing team on the ground ● Monitoring the competitive landscape and staying aware of competitor performance and market trends
• Customer Service ● Ensuring day-to-day quality of service delivered in the boutique ● Ensuring the team maintains regular, quality contact with clients ● Handling first-level customer complaints
• Operations ● Contributing to the general upkeep and overall presentation of the boutique ● Monitoring compliance with payment procedures ● Tracking the boutique's expenses alongside the Store Manager ● Contributing to the team's scheduling ● Managing day-to-day inventory and ensuring the team makes proper use of the POS ● Relaying communication between the boutique, other departments and other points of sale
• Visual Merchandising ● Applying and upholding merchandising guidelines on a daily basis ● Ensuring the boutique meets presentation standards at all times ● Liaising with logistics and marketing on the boutique's assortment ● Immediately flagging any defective product found in the boutique ● Reporting restocking needs
• Human Resources ● Taking part in recruitment, onboarding and training for the team ● Supporting performance evaluations for the team and providing regular feedback ● Supporting the Store Manager on day-to-day HR matters ● Embodying the brand's image and professional standards on a daily basis
• Requirements
• Candidate Profile ● You love APM Monaco!
• ● You have solid experience as a Supervisor, with the ambition to move into full store management ● You have experience in luxury/fashion retail, with a solid grasp of visual merchandising fundamentals ● You know how to analyse sales reports and suggest relevant adjustments ● You are known for your organisational skills and interpersonal ease ● You are fluent in English ● You are agile and know how to show flexibility when needed