U
Unison GroupKuala Lumpur, Malaysia
Application Maintenance / Production Support(Java Application)
Posted 4mo ago
At a glance
- Posted
- 29 June 2026
- Type
- Full-time
- Level
- Experienced
- Country
- Malaysia
- Skills named
- bash, incident response, java, jira, servicenow, spring boot, sql, ticketing
- Application form
- Workable
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- L3 production support for Java Spring Boot applications.
- Analyze and resolve complex production incidents.
- Perform root cause analysis (RCA) and implement permanent fixes.
- Debug application issues using logs and code.
- Coordinate with L1/L2 support teams and developers.
- Deploy patches and support production releases.
- Monitor application health and ensure SLA compliance.
Mandatory Technical Skills
Java Spring Boot – Able to understand and debug the application code.
Unix/Linux
– Strong command-line skills for log analysis, process monitoring, and troubleshooting.
Oracle Database 19c
– SQL queries and basic database troubleshooting.
Nice-to-Have Skills
WebLogic/JBoss – Application deployment and troubleshooting.
Apache Web Server
– Configuration and log analysis.
Shell Scripting
– Automating support activities.
PL/SQL
– Debugging database-related issues.
Workflow Systems
– Supporting workflow-based applications.
Ideal Candidate
The ideal candidate would have:
4–8+ years in Application Support/Production Support (L2/L3)
Experience supporting
- Java Spring Boot applications in production.
- Strong troubleshooting skills rather than pure development experience.
- Knowledge of Unix/Linux
- Oracle Database, and middleware (WebLogic/JBoss).
- Experience with incident management, RCA, and release support.
- Familiarity with ticketing tools such as ServiceNow, Jira, or Remedy