Sales Executive - Nutrition (Fresher)

Job Title:

Inside Sales Executive – Oncology Nutrition Program (Telesales)

Location:

Gurgaon (Work From Office)

Department:

Inside Sales / Patient Engagement – Oncology Nutrition

Reports To:

Inside Sales Head

• Role Summary
• We are looking for empathetic and result-driven Inside Sales Executives to handle inbound and outbound leads for Everhope’s
• Oncology Nutrition Program. The role involves counseling cancer patients and caregivers over calls/WhatsApp, explaining the importance of oncology nutrition, and converting leads into OPD consultations with Dr. Manjari Chandra, Senior Oncology Nutrition Expert at Everhope.
• This is a consultative sales role, where trust, empathy, and correct information are key to conversion.

Key Responsibilities

Lead Handling & Conversion

Handle inbound enquiries from website, WhatsApp, digital campaigns, and referrals related to oncology nutrition.

Make

outbound follow-up calls to pending and cold leads to re-engage interest.

Understand patient details such as:

Cancer type & stage

• Current treatment (chemo / radiation / surgery / immunotherapy)
• Nutrition-related issues (weight loss, appetite, weakness, side effects)
• Clearly explain the benefits of oncology nutrition and how it supports cancer treatment outcomes.

Convert qualified leads into OPD appointments

with Dr. Manjari Chandra (in-person / virtual).

Patient Counselling & Education

Counsel patients and caregivers on:

Why nutrition is critical during cancer treatment

How personalized nutrition helps manage side effects and improves recovery

Position Everhope’s Oncology Nutrition Program as:

Expert-led

• Evidence-based
• Personalized for each cancer journey
• Address patient concerns, hesitations, and objections with empathy and confidence.

CRM & Follow-ups

Maintain accurate lead records in CRM.

Update call notes, patient status, and follow-up timelines.

Ensure

zero lead leakage through disciplined follow-up.

Track lead stages: New, Follow-up, Interested, Booked, Not Interested.

Internal Coordination

Coordinate with:

Nutrition team

• Front desk / OPD team
• Marketing team (feedback on lead quality)
• Ensure smooth appointment booking and patient handover.

Performance & Targets

Achieve daily and monthly:

Call targets

• OPD booking targets
• Conversion ratios
• Maintain high quality conversations with a patient-first approach.

Required Skills & Competencies

• Excellent communication skills in English & Hindi
• Strong tele-counselling and consultative sales skills
• High empathy and emotional intelligence
• Ability to explain medical/nutrition concepts in simple language
• Strong follow-up discipline and CRM usage
• Ability to handle sensitive cancer-related conversations professionally
• Eligibility Criteria
• Education:

Graduate in any discipline

(Preferred: Nutrition, Life Sciences, Healthcare, Paramedical background)

Experience:

0–4 years in Inside Sales / Telesales / Patient Counselling

Healthcare, wellness, diagnostics, nutrition, or hospital sales experience preferred

Location:

Gurgaon (WFO)

What We Offer

Fixed salary + attractive performance-based incentives

Structured training in:

Oncology basics

• Nutrition counselling
• Patient communication
• Opportunity to work with senior clinical experts like Dr. Manjari Chandra
• High-growth role in a fast-expanding oncology care ecosystem
• Meaningful work that directly impacts patient outcomes