Product & Technical Communications

ABOUT ELEVENLABS

ElevenLabs is an AI research and product company transforming how we interact with technology.

We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.

• We have expanded from voice into three main platforms:
• - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
• - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
• - ElevenAPI gives developers access to our leading AI audio foundational models.
• Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

HOW WE WORK

• - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
• - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
• - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
• - Excellence everywhere: Everything we do should match the quality of our AI models.
• - Global team: We prioritize your talent, not your location.

WHAT WE OFFER

• - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
• - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
• - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
• - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
• - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
• - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

ABOUT THE ROLE

• You'll be responsible for:
• - Developing and articulating our long-term vision for the future of human-AI interaction, and what we’re building for developers and businesses.
• - Shaping the narrative around our products (in particular ElevenAgents), connecting our capabilities to emerging needs and trends in the wider world.
• - Leading storytelling and communications for top tier product launches, in partnership with product marketing, and running campaigns between launches to demonstrate the value our platform delivers.
• - Owning our security, privacy, and safety communications, including managing incident responses as part of a cross-functional team.
• - Producing superb written materials that advance our product story – including keynotes, talk tracks, social posts, and press releases – and creating scrappy product demos to show our technology in action.
• - Building the profile of our technical and product leadership, developing novel points of view, and supporting them with media, social, and event appearances.
• - Nurturing relationships with journalists, Substack writers, podcasters, technical creators, and other influencers who shape developer and enterprise buying decisions.

REQUIREMENTS

• We are looking for someone who has:
• - Run product or technical comms at a fast-paced B2B technology company, or built AI / software products.
• - A record of leading significant launches, and running effective product campaigns in between them.
• - Exceptional writing across different formats, with a talent for turning complex, technical topics into sticky narratives.
• - Experience working with security, safety, and engineering teams, and managing incidents.
• - Deep understanding of the independent media landscape and good relationships with some of the most influential commentators.
• - A track record of excellence, be that building products, running superb campaigns, or some other entrepreneurial endeavor.

LOCATION

• This role is remote-first, so it can be executed from anywhere on the US East Coast, with the ability to operate in GMT-5 to GMT-4 timezones required. If you prefer, you can work from our New York office.
• #LI-Remote
• We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.