Enterprise Account Manager

ABOUT HANDSHAKE

• Handshake was founded on a simple belief that everyone deserves a path to a great career, regardless of where they went to school or who they know. Today, we power 25 million job seekers, 1 million+ employers, and 1,600 educational institutions.
• In 2025, we started Handshake AI and built the fastest-growing AI data business in history. We work directly with frontier AI lab researchers to create evaluations, publish benchmarks, and push the boundary of data. We’ve grown from $0 to ~$1B run rate and pay ~$60M to over 30K individuals every month.
• Why join Handshake now:
• - Shape how every career evolves in the AI economy, at global scale, with impact your friends, family and peers can see and feel - Partner hand-in-hand with world-class AI labs, Fortune 500 partners and the world’s top educational institutions - Work together with engineers, scientists, operators, and more from Palantir, Meta, Scale AI, and former YC founders - Build a massive, fast-growing business with billions in revenue
• THE ROLE
• Reporting to the Director, Account Management - Enterprise, you'll partner with our Enterprise Client Success Management partners to ensure our employer partners see value in the Handshake product in order to retain and grow a key segment of our business.

We’re looking for an Enterprise Account Manager to join our Employer Sales Team - working with top employers across the nation to drive their early talent recruiting strategy. You will serve as the primary owner of a set book of existing employer partners, working closely with them to ensure they achieve their goals, build relationships with executives, and drive customer retention and expansion from onboarding through renewal.

• This high-impact role combines equal parts sales, relationship management and customer satisfaction. The ideal candidate has a proven record managing relationships at scale while driving renewals and expansions in a Saas technology company.
• - Effectively renew, upsell and cross-sell an assigned book of business of existing premium employer partners with an emphasis on growth - Learn your book of business inside and out to effectively position Handshake’s value proposition, always linking it back to key business issues of the customer - Develop and cultivate deep relationships with senior executives at the Director, SVP, VP, and C-suite levels at our partners - Develop new and creative ways to engage senior executives throughout the customer lifecycle and demonstrate Handshake’s value - Partner closely with our Employer Customer Success Team to ensure customers adopt and are successful on Handshake - Manage and present data and value-driven Quarterly Business Reviews - Enlist and inspire customers to participate in Handshake events and other marketing materials - Manage overall customer loyalty, serving as internal advocate and escalation point to customers - Assist in identifying and developing scalable account management tools and methodologies that can be applied across the Account Management team
• Help scale internal process to support hundreds of premium employers - Becoming a Handshake expert, learning the ins and outs of HR and higher ed Tech
• Must be willing to work onsite from our SF or NY office- expected 3 days a week.
• Must be willing to travel as needed for customer engagements.

YOU HAVE

• - At least 2+ years of sales experience in Enterprise SaaS sales or Account Management, 5+ years in a closing and quota carrying role - Experience preparing renewal proposals, forecasting, and account planning - A strong history of quota attainment and excellent performance on a high-reaching team
• Experience with an evangelical sale, selling non-discretionary software to executives at Fortune 1000 companies - Experience managing customer relationships alongside a Customer Success team - Experience using usage, data and results to demonstrate value and justify expansion - An impeccable communicator with polished and professional sales presentation skills - Experience operating in a high-growth business environment like Handshake
• WE OFFER
• Handshake delivers benefits that help you feel supported and thrive at work and in life.
• The below benefits are for full-time US employees.
• 🎯 Ownership: Equity in a fast-growing company 💰 Financial Wellness: 401(k) match, competitive compensation, financial coaching 🍼 Family Support: Paid parental leave, fertility benefits, parental coaching 💝 Wellbeing: Medical, dental, and vision, mental health support, $500 wellness stipend 📚 Growth: $2,000 learning stipend, ongoing development 💻 Remote & Office: Internet, commuting, and free lunch/gym in our SF office 🏝 Time Off: Flexible PTO, 15 holidays + 2 flex days 🤝 Connection: Team outings & referral bonuses
• Explore our mission, values, and comprehensive US benefits at joinhandshake.com/careers http://joinhandshake.com/careers. http://joinhandshake.com/careers.Your