APM MONACO - Store Manager - Dublin

• Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance.
• Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy.
• With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world.
• APM MONACO is recruiting a Store Manager for our shop in Dublin!

Sales

• Achieving turnover targets
• Analyse sales reports and data to determine business needs and implement strategies
• Define individual objectives for sales advisers
• Motivate team members and ensure understanding of KPIs in order to improve individual and collective performance
• Collaborate with the marketing team
• Customer service
• Ensure the quality of customer service
• Ensure that the team maintains communication with customers
• Resolve customer complaints and support decisions made by sales advisers
• Operations
• Ensure the maintenance, presentation and organisation of the shop
• Ensure payment procedures are followed
• Monitor expenditure on blinds
• Set up staff schedules as required
• Manage the inventory and ensure that staff adhere to procedures and are trained in the use of the POS.
• Maintain good communication with members of the company and other blinds
• Visual Merchandising
• Improving and maintaining merchandising guidelines
• Ensuring that the store is clean, organised and complies with management guidelines
• Work with the logistics and marketing teams to ensure that the store's assortment is correct
• Identify and communicate defective products as quickly as possible
• Communicate stock requirement
• Human Resources
• Participate in the recruitment, training and development of staff
• Develop and monitor training programmes
• Evaluate the performance of each staff member and provide constant feedback to improve performance
• Helping to resolve HR problems
• Ensuring that professional image and standards are respected and reflect the brand image
• Requirements
• Profile sought:
• You love APM Monaco!

You have solid experience as a Store Manager

• You have experience in luxury/fashion retail and visual merchandising
• You are fluent in English
• You know how to analyse sales reports and react quickly
• You have strong communication and organisational skills
• You are flexible in terms of working hours (evenings, weekends and public holidays)